Shipping policy

Rustic Pine Outpost Shipping Policy

Thank you for shopping with Rustic Pine Outpost. Below is what you can expect from the time you place your order through delivery.

Processing Times

Most of our products are made to order, which means we begin crafting your item after your order is placed.

Please allow 7–10 business days for your item to be created, finished, inspected, and prepared for shipment.

Processing times are separate from carrier transit times.

During peak seasons, holidays, or for larger orders, processing may take slightly longer. If we anticipate a significant delay, we will contact you.

Shipping Times

Once your order is ready, it will ship using the method selected at checkout.

Estimated U.S. delivery times are typically:

  • Standard Shipping: 3–5 business days
  • Expedited Shipping: 1–3 business days, when available

Delivery estimates are provided by the carrier and are not guaranteed.

International Shipping

We currently ship within the United States only and do not offer international shipping at this time.

Shipping Delays

Once an order has been transferred to the shipping carrier, delivery may be affected by weather, carrier volume, service disruptions, or other circumstances outside our control.

Tracking information will be sent to the email address provided with your order once your package ships.

If you experience a delivery issue, please contact us and we will do our best to help.

Incorrect Shipping Information

Please review your shipping address carefully before placing your order.

If an order is returned to us because of an incorrect, incomplete, or undeliverable address provided at checkout, the customer may be responsible for any additional shipping costs required to resend the package.

If you notice an address error after ordering, contact us as soon as possible. We cannot guarantee that changes can be made once an order has shipped.

Lost or Damaged Packages

If your package appears to be lost in transit or arrives damaged, please contact us at Info@RusticPineOutpost.com as soon as possible.

For damaged deliveries, please include your order number and photos of the item and packaging when possible so we can evaluate the issue and help make it right.

For delivery-related questions, contact us at Info@RusticPineOutpost.com.